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Frisia Food

Process optimization for a poultry processor

Background information

Frisia Food is one of the larger poultry processors in the Netherlands with a modern factory in Haulerwijk. They deliver chicken and chicken products to customers in the wholesale, industry and food service on a worldwide scale. Frisia Food stands for a correct and timely delivery of high quality chicken and chicken products.

The challenge

At Frisia Food they recognized that improvements could still be made with regards to business communication and elimination of unnecessary information. In short: making the production process more lean. The need for continuous improvement arose. However, they had no tools.

The solution

In ProMISe Frisia Food found a tool with which they could streamline internal communication between different business disciplines, involving all facets of the production process. Communication can now largely be done via the logbook. Statuses of (improvement) actions can easily be followed using the action list. This ensures order and regularity, both of which create space and opportunity for management to focus on optimization.

The whole production and cleaning process has been put into the "failure tree". All failures and disruptions within these processes are now being structurally registered. It shows the improvement points and bottlenecks, so that the root causes can be dealt with instead of the consequences. Frisia Food is now continuously improving.