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Wellinq PendraCare

Process optimization for a producer of medical devices

Background information

Wellinq PendraCare in Leek is the producer of high quality medical devices, like angiographic and diagnostic catheters, delivering to leading companies around the world.

The challenge

Strict laws and regulations regarding the production of medical devices dictate that companies document everything to do with their products. In the long run this quality-oriented documentation became intertwined with the internal processing, resulting in unnecessary ballast in the communication for production. That resulted in inefficiency.

Wellinq wanted to eliminate this ballast by strictly seperating quality documentation and internal processing (and internal communication).

The solution

A solution was found with ProMISe's digital logbook and action lists, combined with very efficient daily meetings. Communications for internal processing were centralised by using the logbook and action lists. This created time and space to focus more on improving the organisation.

At the moment Wellinq PendraCare is expanding to failure registration and an OEE module. With these tools Wellinq PendraCare wants to register all downtime, prevent it in the future and improve quality by improving continuously daily.